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Use AI Agents to Power Smarter Workflows

Add smart automation to your workflows with AI Agents that generate emails, business cases, and more based on your process and data.

Delia Barbat avatar
Written by Delia Barbat
Updated this week

Flowla's AI Agents help you skip the manual steps and still deliver a personalized experience, every time.

Think of them as intelligent, context-aware assistants that help you automate decisions, personalize experiences, and drive your customer journey forward.

Agents understand your workflow, analyze the data inside it, and step in exactly when and where you need them to.

In short, they take over the tasks that slow your team down.

  • Writing follow-ups

  • Building business cases

  • Summarizing key call takeaways

  • Personalizing messages based on CRM, transcript, or form data

You decide when the Agent steps in. Flowla handles the rest by adding the output to your Room, your Slack alerts, or your follow-up emails.


What can AI Agents do?

AI Agents can be added anywhere in your workflow where natural language understanding, analysis, or decision-making is needed. For example:

  • Determine a contact’s buying intent based on how they interact with your Room

  • Find trends across losing deals to improve your sales strategy

  • Suggest the next best step based on Room activity or CRM signals

  • Extract and summarize key information from forms or uploaded documents

  • Personalize content when a new stakeholder joins the Room

  • Classify customer segments and trigger targeted workflows

  • Predict deal health and flag risks early

Real Example:

Let’s say a customer submits a kickoff form.

You can instantly trigger an AI summarizer that:
✅ Pulls the answers
✅ Summarizes the key takeaways
✅ Adds the submitter’s info
✅ Emails the summary to your team

Here’s how it looks in Flowla:

Where do they fit in the workflow?

AI Agents work just like any other step in your workflow. They slot right in between your trigger and the actions that follow.

Example:

  1. Trigger: Room not viewed by invited contact

  2. AI Agent: Generate a personalized follow-up email

  3. Action: Send email with the Room

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