Skip to main content

Use AI Agents to Power Smarter Workflows

Add smart automation to your workflows with AI Agents that generate emails, business cases, and more based on your process and data.

Delia Barbat avatar
Written by Delia Barbat
Updated over 2 weeks ago

📘 TL;DR

AI Agents in Flowla bring intelligence to your workflows. They analyze data, generate personalized content, and take action instantly, helping you scale without losing the human touch.

Use them to write follow-ups, generate business cases, summarize forms or transcripts, and personalize content based on real-time engagement.


Why It Matters

Most sales and CS teams waste time on manual follow-ups, creating business cases, or summarizing takeaways. AI Agents handle these steps for you, on time, every time, based on real context.

This means you can:

  • Move faster without sacrificing personalization

  • Send better follow-ups, faster

  • Align internal teams with rich context

  • Keep deals moving even when you're in back-to-back calls


What Can AI Agents Do?

You can drop AI Agents anywhere in your workflow, before an action. They analyze the situation and generate something smart.

  • Draft a personalized follow-up email based on form submissions or room activity

  • Generate a business case from your call transcript

  • Summarize kickoff forms and share the highlights with CS

  • Notify the team with enriched contact info and engagement insights

  • Personalize a proposal or mutual action plan using CRM or room variables

And yes, you can review and approve any AI-generated content before it goes out, by adding the workflow to the Smart Queue.


Real Examples

Example 1: Form Submission → Summary

  • Trigger: Kickoff form submitted

  • AI Agent: Summarize the key answers

  • Action: Email the summary to your CS team via Slack or email

Here’s what it looks in Flowla:

Example 2: Room Not Viewed → Nudge Email

  1. Trigger: Room not viewed after 3 days

  2. AI Agent: Write a polite follow-up with key next steps

  3. Action: Send the email from the rep’s work address, personalized with contact info and room link

Here's what it looks like in Flowla:

Did this answer your question?